PRIVACY POLICY

Phillips Light Industrial, operating as PLI Sorting (“PLI Sorting,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what information we collect through this website, how we use and share it, and the choices you have. It applies to plisorting.com (the “Site”).

By using the Site or submitting information through it, you agree to the practices described here.

Information we collect

Information you provide to us. When you contact us or submit a form, we collect the information you choose to give us, which may include your name, company, phone number, email address, location, details about your project or inquiry, and any documents or files you upload. If you call us, email us, or use our website chat, we collect the information contained in those communications.

Information collected automatically. When you visit the Site, certain information is collected automatically through cookies and similar technologies, including your IP address, browser type and device information, pages viewed, referring website, and how you interact with the Site.

Call information. If you call a phone number listed on the Site, we may use call-tracking technology that records information such as the phone number you call from, the date and time of the call, and which page or source led you to call.

How we use your information

We use the information we collect to:

• Respond to your inquiries and requests for support
• Provide, coordinate, and follow up on our services
• Communicate with you, including confirmation and follow-up messages
• Operate, maintain, and improve the Site and our services
• Measure the performance of the Site and our marketing
• Protect against spam, fraud, and misuse, and maintain the security of the Site
• Comply with our legal obligations and enforce our terms

How we share your information

We do not sell your personal information. We share it only in the following circumstances:

• Service providers. We share information with vendors who perform services on our behalf, such as CRM, email, website hosting, analytics, call tracking, chat, and spam-protection providers, who may use it only to perform services for us.
• Legal requirements. We may disclose information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of PLI Sorting, our customers, or others.
• Business transfers. If PLI Sorting is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

Cookies and tracking technologies

The Site uses cookies and similar technologies, including Google Analytics and Google Tag Manager, to understand how visitors use the Site and to measure conversions. You can control cookies through your browser settings and opt out of Google Analytics using the tools Google provides. Disabling cookies may affect how parts of the Site function.

Third-party services

The Site relies on third-party services to operate, including our website host, analytics providers, content-delivery networks that serve code libraries, and web-font providers. When these services load, they may receive your IP address and standard technical information, which they process under their own privacy policies. The Site may also link to third-party websites, including our parent and affiliated sites. We are not responsible for the privacy practices of websites we do not operate.

Text (SMS) messaging

If you provide your phone number and opt in to receive text messages from us, we may send you messages related to your inquiry or our services. Message and data rates may apply. You can opt out at any time by replying STOP. Consenting to text messages is not a condition of receiving our services.

Data retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, including to respond to your inquiry, provide our services, meet our legal and recordkeeping obligations, and resolve disputes. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your choices and rights

• Marketing communications. Opt out of marketing emails using the unsubscribe link, and out of text messages by replying STOP.
• Access and correction. You may contact us to request access to, correction of, or deletion of the personal information you have provided.
• Cookies. Manage cookies through your browser and opt out of analytics as described above.

Depending on where you live, you may have additional rights under applicable state privacy laws. To exercise any of these rights, contact us using the details below.

Children's privacy

The Site is intended for businesses and is not directed to children. We do not knowingly collect personal information from children.

Users outside the United States

The Site is operated in the United States and intended for users in the United States. If you access it from outside the United States, your information will be processed in the United States.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the Site after changes take effect means you accept the updated policy.